Hi-Tech Security Business Directory (HSBD)
Fidelity Services Group

Fidelity Office Park, 104D Mimosa Road, Kruin Park, Johannesburg

+27 11 763 9000

Iso Certification ISO 9001

Core business offering: Fidelity Security Group is southern Africa's largest integrated security solutions provider and the industry leader in protection innovation.

Western Cape Region

tel: +27 21 690 1600
fax: +27 21 692 1290
KwaZulu Natal Region

tel: +27 31 251 5600
fax: +27 31 251 5657
East London

tel: +27 43 731 1358
fax: +27 43 731 1784
Gauteng Region

tel: +27 11 375 1600
fax: +27 11 672 0159
Port Elizabeth

tel: +27 41 365 7966
fax: +27 41 364 0890
Cash Solutions Head Office

tel: +27 87 286 8020
Mpumalanga/North West Region

tel: +27 11 375 1600
National Command Centre

tel: 0861 212 999
Northern Cape/Free State Region

tel: +27 11 763 9000
Training and Development

tel: +27 87 285 9460
Bartmann, Wahl
Brouwer, Ruth
Group Marketing and Events Manager
Stephens, Malcolm
Group Marketing Executive
Ueberuck, Bianka
Senior Graphic Designer
Whateley, Jeanine
Group Customer Care
Section - Service providers
-Geographical area served
- International
- National
- Regional
-Services offered
- Alarm monitoring
- Logging
- Reaction & dispatch
- Recovery
- Remote video transmission
- Video analytics
- Video management
- Video monitoring
-Cash management services
-Counter-intelligence consulting
-Disaster recovery services
-Drug testing services
-Employee screening/background investigations
-Expert witnesses
-Explosives detection
-Fraud prevention services
-Guarding & outsourced security services
-Investigative services
-Psychological testing
-Risk assessments/audits
-Security assessment & policy
-Truth verification/polygraph services
-Armed reaction
-Couriers & secured transportation
-Executive & VIP protection
-Investigative services
-Remote monitoring
-Access Control as a Service (ACaaS)
-Backup & recovery
-Building information services
-Business continuity services
-Control room design
-Disaster recovery
-Eavesdropping detection services
-Engineering, project management
-Hosted/cloud services
-Monitoring services
- Alarm monitoring services
- CCTV surveillance
- Guard monitoring services
- Paramedic services
- Reaction services
- Remote/offsite monitoring
-Security as a Service
-Video analytics
-Video Surveillance as a Service (VSaaS)
-Access control systems
- Access control systems
- Asset management systems
- Audio & video controls
- Biometric systems
- Cloud-based/hosted systems
- ID badge & card services
- Personnel booths & mantraps
- Revolving doors & turnstiles
- Smartcard systems
- Visitor management systems
- Visitor tracking systems
- Workforce management systems
-Alarm systems
- Intruder detection, exterior (perimeter)
- Intruder detection, interior & building
- Market segment served - domestic
- Market segment served - industrial/commercial
- Wireless
-Communications systems
- Cellular, wireless
- Data communications
- Evacuation systems
- Radio, 2-way & paging systems
- Video/audio intercom systems
-Fire alarm systems
- Fire detection & early warning systems
- Fire suppression
-Locks and safes
- Electronic locks
- Mechanical locks
- Safes & strongrooms
-Perimeter security
- Burglar proofing
- Electric fencing
- Gate & door automation
- Intruder detection (exterior)
- Non-electric fencing
- Parking barriers
- Vehicle detection
-Surveillance systems
- Covert surveillance
- Remote monitoring
- Video analytics
- Video management systems
-Vehicle security systems
- Alarms, immobilisers, gearlocks
- Anti-hijacking systems
- Parking control systems
- Vehicle tracking, fleet management systems
-Entertainment & hospitality
-Government & parastatal
-Industrial & manufacturing
-Residential estates
-Safe city
-Access control
-Alarms, intrusion, perimeter
-Eavesdropping countermeasures
-Fire detection, suppression, prevention
-Fraud detection, prevention, investigation
-Management/supervisor skills
-Networking technology
-Remote monitoring operator training
-Risk management
-Security guard training
-Security management
-Software installation/configuration training
News from Fidelity Services Group :
What’s new in remote monitoring?
CCTV Handbook 2021, CCTV, Surveillance & Remote Monitoring, Technews Publishing, Fidelity Services Group

Hi-Tech Security Solutions asked Charnel Hattingh from Fidelity Services Group how the company’s remote monitoring service has changed?

Urban branches bring the human connection back into the suburbs
Issue 3 2021, News, Fidelity Services Group

Advances in technology and evolving crime patterns have changed the face of the security industry, introducing a highly systems-driven approach to provide communities with the necessary support and technology innovation.

From security to services
Issue 3 2021, Editor's Choice, Fidelity Services Group

Wahl Bartmann is the CEO of the Fidelity Services Group, having started working part-time for the company his father started.

The drone era in residential security has arrived
Issue 3 2021, Editor's Choice, Fidelity Services Group

Fidelity Services Group is taking the lead among security providers and introducing drones, under the banner of Fidelity Drones, in specified residential estates in the greater Fourways area in Johannesburg.

Empty buildings pose a potential fire hazard
Issue 2 2021, Fire & Safety, Fidelity Services Group

With so many corporates having opted to work from home this past year, there is a much higher chance of maintenance and upkeep being neglected and a fire going undetected or starting unexpectedly.

Optimising guarding through technology
Residential Security Handbook 2021: Smart Estate Living , Security Services & Risk Management, Fidelity Services Group , Technews Publishing

While technology is nowhere near being advanced enough to replace human guards, it is able to enhance their performance and safety when implemented in an efficient manner. Hi-Tech Security Solutions asked Wahl Bartmann how technology is optimising the guarding function in residential estates.

Fidelity partners with Auto & General Insurance
Issue 7 2020, News, Fidelity Services Group

Fidelity Services Group in partnership with Auto & General Insurance has launched Fidelity InSure, a comprehensive vehicle, home, and building insurance offering.

Three cash-in-transit heists in half an hour
Issue 6 2020, News, Fidelity Services Group

Over the past six weeks the cash-in-transit industry has experienced a spike in the number of heists across the country.

Take estate security seriously
Residential Estate Security Handbook 2018, CCTV, Surveillance & Remote Monitoring, Perimeter Security, Alarms & Intruder Detection, Integrated Solutions, Fidelity Services Group

While the growth in residential estates continues, crime syndicates continue to target lifestyle estates, more often than not using inside information to gain access.

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