Hi-Tech Security Business Directory (HSBD)

56 Blairgowrie Drive, Blairgowrie, Randburg

+27 11 787 7811
+27 11 886 6815

Core business offering: Leaderware provides assessment techniques to identify high-performing CCTV control room operator personnel. Leaderware provides highly effective surveillance and body language training, and behavioural analysis techniques to recognise and detect a potential crime before or while it is happening, and for in-depth analysis for investigation and intelligence.

Donald, C.
Section - Service providers
-Management/supervisor skills
-Remote monitoring operator training
News from Leaderware:
Enhance control rooms with surveillance and intelligence
SMART Mining Security Solutions 2024, Surveillance, Mining (Industry), Editor's Choice, Leaderware

Dr Craig Donald advocates the use of intelligence and smart surveillance to assist control rooms in dealing with the challenges of the size and dispersed nature common in all mining environments.

The human factor side of video management systems
Issue 8 2023, Surveillance, Security Services & Risk Management, Editor's Choice, Leaderware

A video management system (VMS) is central to, and the most vital element to any control room operation using CCTV as part of its service delivery, however, all too often, it is seen as a technical solution rather than an operational solution.

Supporting CCTV intelligence with small and big data
Issue 6 2023, Surveillance, Editor's Choice, Leaderware

The increasing development of AI and its role in enhancing investigation-led surveillance, and the increasing capacity of control rooms and local analysts to deliver data in return, can increase the synergy between intelligence and surveillance.

Expanding focus leads to even greater effectiveness
Issue 5 2023, Surveillance, Security Services & Risk Management, Editor's Choice, Leaderware

Dr Craig Donald says expanding stakeholder involvement beyond security to operations and production leads to greater control room surveillance effectiveness and the potential of additional budgets from other departments.

Smart systems need smart people to work
SMART Surveillance 2023, Surveillance, Editor's Choice, Leaderware

With the use of the AI term and adverts talking about intelligent systems and learning, it seems from the marketing narratives, we can almost hand over much of control room security to AI based systems.

The importance of the operator’s frame of reference
SMART Mining Security Solutions 2023, Surveillance, Security Services & Risk Management, Mining (Industry), Editor's Choice, Leaderware

The better the operator’s frame of reference and situational awareness, and the more informed they are in dealing with CCTV surveillance in the mining industry, the more successful they are likely to be in surveillance.

The importance of CCTV for internal perimeter protection
Issue 2/3 2023, Surveillance, Perimeter Security, Alarms & Intruder Detection, Editor's Choice, Leaderware

Constant violations of procedures governing access, unusual handling of goods, empty boxes or containers of product lying around or hidden behind other goods, unauthorised use of exit areas, and movement to unexpected perimeter areas can be a major issue.

Developing an effective CCTV control room culture
Issue 1 2023, Surveillance, Editor's Choice, Training & Education, Leaderware

Organisational culture in organisations can be seen as the set of values, practices, focus, standards and behaviours, and ways of interacting with others that are accepted and subscribed to by the people who work there.

Surveillance solutionism is not a solution
Issue 7 2022, Surveillance, Editor's Choice, Leaderware

The concept of surveillance solutionism has been used more broadly in the context of other types of surveillance, including the monitoring of people using technology, apps, social media, as well as AI-enabled technology.

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